STRAIGHT ANSWERS
What does NeedleWake actually do?
NeedleWake uses the context you provide about released songs to monitor the outside-world signal sources supported by the current engine, including search-interest movement, quality-gated news and real-world event context It keeps history and helps you see which song may deserve attention now
Does NeedleWake monitor every social network and streaming platform?
Not today NeedleWake is deliberately transparent about source coverage The current engine focuses on supported search-trend, news, event and persistence signals rather than pretending to have access it does not have Streaming and social-platform coverage can expand as reliable integrations are added
Do I upload my music?
No NeedleWake does not need your MP3, WAV, master recording or distributor login You enter song titles and useful context about what the songs are actually about
What do WAKE NOW WATCH and SLEEP mean?
WAKE NOW means the current evidence deserves a closer look WATCH means something may be developing but confirmation is still limited SLEEP means there is no verified reason to push that song right now
Does NeedleWake guarantee streams virality or playlist placement?
No NeedleWake is a decision-support service for timing and attention It does not sell streams followers playlist placement or guaranteed outcomes
How do the first 30 days free work?
Create your account and verify your email Your full 30-day trial activates immediately No credit card is required and there is no automatic charge You can use the dashboard, monitoring and daily summaries during the trial
What happens after 30 days?
Active monitoring pauses unless you choose to continue with the $3.99/month Artist Plan Your saved catalog remains in NeedleWake If you subscribe, Stripe securely handles the payment method and recurring billing
Can NeedleWake charge me automatically after the trial?
No There is no card on file during the free trial and no automatic conversion to a paid plan You must actively choose to subscribe after the trial
How often does NeedleWake check?
The Artist Plan and full trial include automatic daily monitoring Your dashboard preserves scan history and the customer email system summarizes meaningful catalog movement
How do I contact support?
Email support@needlewake.com, use the Support page, or reply to a NeedleWake customer email
