Customer Support
WE'RE HERE TO HELP.
Need help with your NeedleWake account, catalog, free trial, billing, or alerts? Contact us directly.
EMAIL SUPPORT
support@needlewake.com
Email us from the address connected to your NeedleWake account when possible. Include a short description of what you need help with.
REPLY TO NEEDLEWAKE
Just hit Reply.
NeedleWake account, free-trial, billing, and Wake Alert emails route replies to support@needlewake.com, so you can respond directly from your inbox.
Security reminder
Never send passwords or full payment-card information.
NeedleWake uses passwordless sign-in. For billing changes, use the secure Stripe billing controls inside your NeedleWake account.
